Sedgwick collects information through the Site on behalf of AIG related to certain insurance products offered by AIG through Mastercard International Incorporated. Information collected may include without limitation personally identifiable information such as name, address, telephone number, e-mail address, social security number, account number and information related to medical history or treatment. Providing your personal information is optional however failure to provide the information requested may result in a delay in the processing of your claim/request.
Sedgwick, the data processor, discloses information collected through this Site to AIG, the data controller.
The information collected through the Site is used by AIG to process and administer claims for insurance products offered by AIG through Mastercard International Incorporated. These insurance products may include:
Mastercard is neither a licensed insurer nor a licensed insurance intermediary, and does not sell, solicit, nor provide advice on insurance products. Any insurance claim filed pursuant to your Mastercard sponsored insurance program on this website will be evaluated by AIG or their authorized local representative and, if accepted, will be paid by AIG.
If personal information you have submitted through the Site is no longer accurate, current, or complete, and you wish to update it, please send an e-mail to:
We restrict access to personal information collected about you through the Site to individuals who need to know that information to provide services to you or in the course of conducting our normal business operations. While no website can guarantee security, we maintain appropriate physical, electronic, and procedural safeguards to protect your personal information collected via the Site.
If you are visiting our Site from outside Malaysia, please be aware that your information may be transferred to, stored or processed in Malaysia and other countries where your claim may be processed by AIG. By using our services, you understand and consent that your information may be transferred to our facilities and those third parties with whom we share it as described in this Statement.
Please feel free to contact Sedgwick with any comments, questions or suggestions you might have regarding the Site or information practices described in this Statement. You may send us an e-mail at email@example.com
For questions relating to the administration of your claim you may contact AIG at:
|Australia - +61 3 9522 4111||or||APAC.Mastercard@aig.com|
|China - +86 400 821 6311||or||Mastercard.Services-CN@aig.com|
|Hong Kong - +852 3666 7027||or||APAC.Mastercard@aig.com|
|India - +91 22 firstname.lastname@example.org|
|Indonesia - +62 21 5291 7203||or||Contact.Indonesia@aig.com|
|Malaysia - 1800-18-3333||or||APAC.Mastercard@aig.com||or||MY.Mastercard@aig.com|
|Philippines - +63 2 878 5501||or||APAC.Mastercard@aig.com|
|Singapore - +65 6419 1667||or||APAC.Mastercard@aig.com|
|South Korea - +82 61 906 7321||or||(02) 1566 1864|
|Taiwan - +886 2 7726 8050||or||NSGIClaim_MasterCard@nsgeneral.com.tw|
|Thailand - +66 2649 1518||or||APAC.Mastercard@aig.com|
|Vietnam - 12280689||or||APAC.Mastercard@aig.com|